You all executed flawlessly and the communication was excellent, thank you and your team, appreciate the service.
– Randy, Sr Manager Corporate Logistics
Following are the bullet points of why we switched to Pro Star and why we are still with them:
- We started using Pro Star in March of 2008 after bidding out our freight and saved roughly 19% on our freight costs over the first year as a result of the switch.
- The thing that I find really attractive about the cost plus pricing model with Pro Star is that our costs continuously benefit as a result of you constantly negotiating rates and lanes in order to become more competitive and gain more clients.
- We have rebid our business several times since 2008 in order to make sure that we still had the most competitive option and each time Pro Star has come back as the best option.
- Pro Star has been very responsive to our requests throughout the relationship and as a result our shipping locations enjoy working with them.
- I hate to be so naïve as to use the “T” word and I know it sounds corny but I TRUST Matt to be honest about what his company can and will do and hold true to the intent and spirit of what we have agreed to. There are not a lot of vendors that I have felt that way about so that is a pretty high compliment.
– Jeff, VP Operations
I have to admit that Pro Star is the one of the easiest we work with as well… I have recommended you to customers in the past because of it.
– Lee, Shipping Supervisor
Pro Star has continuously demonstrated a strong commitment to both customer service and safety. Over the years, they have consistently proven their ability to understand our transportation needs and to execute according to our metrics. Pro Star’s on time track record has remained in the top percentile. I highly endorse Pro Star as a carrier, partially based on their outstanding customer service, the importance they place on safety and their competitive rates but most importantly, due to their responsiveness, honesty and integrity (completeness) in their communication.
– James, Director, Supply Chain
Just wanted you to know how much we appreciate the efforts of your staff. We have been extremely busy over the past two months and Pro Star has provided us with great service. We value the partnership.
– Matthew, Supply Chain Manager